Job Overview: We are seeking a dedicated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment and ensuring exceptional customer service. If you have a passion for the food and hospitality industry, excellent leadership skills, and a strong commitment to delivering an outstanding guest experience, we want to hear from you. Responsibilities: - Manage and lead a team of employees during assigned shifts - Ensure efficient and smooth operations in accordance with company standards - Provide exceptional customer service and address customer concerns or complaints - Train new employees on company policies, procedures, and safety guidelines - Monitor inventory levels and place orders as needed - Maintain cleanliness and organization of the establishment - Assist with food preparation, cooking, and serving as necessary - Handle cash transactions accurately and responsibly - Collaborate with management to develop strategies for improving overall performance Requirements: - Previous experience in the food service industry, preferably in a leadership role - Strong knowledge of food handling and safety regulations - Excellent communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Exceptional problem-solving abilities - Flexibility to work various shifts, including weekends and holidays - Knowledge of kitchen management principles is a plus We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing excellent customer service, leading a team, and working in a dynamic environment, we encourage you to apply for the position of Shift Leader.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 1 year

Restaurant type:

• Café
• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Schaumburg, IL 60195: Relocate before starting work (Required)

Work Location: In person